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Can anyone help me???
Bubba Adcock
- Lukk

I am new to this site,  and have uploaded all my familys information. I seen where one can make a chart or a book. I made both and the links were sent to my email address. When I click on the "download you family chart" link in the email, a new tab pops up but nothing happens.

 

Can anyone tell me why this is? Do you need to be a subscription premium to view these?

 

Please let me know any type of answer.

 

Thanks

Bubba Adcock
Lafayette, LA
- Svar
2
RE: Can anyone help me???
Noam
- Lukk

Hi Bubba,

 

To see your charts, go to the Family Tree > Charts and Books page, and click on view.

 

If you are having trouble, try to update your Adobe Reader:

http://get.adobe.com/reader/

 

Regards,

Noam \ MyHeritage Team

Noam
Israel
- Svar
3
RE: Can anyone help me???
Peter Beniaguev
- Lukk
Can you upload a screenshot of this tab?
Peter Beniaguev
- Svar
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